Privacy Policy
GXG Aluminium
Effective Date: 19/02/2026
Last Updated: 19/02/2026
GXG Aluminium ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us regarding our aluminium windows and doors services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
GXG Aluminium
Unit 6 & 7 Guardian Ind Est, Pattenden Lane, Marden
Kent, United Kingdom
Email: admin@gxgaluminium.co.uk
Phone: 01622 833353
For the purpose of data protection law, GXG Aluminium is the “data controller” of your personal data.
2. What Information We Collect
We may collect and process the following data:
Information You Provide Directly
Name
Email address
Telephone number
Property address
Project details (e.g. enquiries about Smart Systems Heritage Windows or Designer Doors)
This information is usually collected when you:
Submit a contact form
Request a quotation
Call or email us
Subscribe to updates
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referring website
This is collected through cookies and analytics tools.
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide quotations
Process orders and deliver our services
Improve our website and customer experience
Comply with legal obligations
Maintain internal records
We do not sell or rent your personal data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – when you submit an enquiry form
Contract – when processing an order or service agreement
Legitimate Interests – improving our services and website
Legal Obligation – where required by law
5. Sharing Your Data
We may share your data with:
IT and website hosting providers
Professional advisers (accountants, legal advisers)
Installation partners (where relevant to your project)
All third parties are required to respect the security of your data and comply with UK data protection laws.
6. Cookies
Our website may use cookies to:
Improve website functionality
Analyse visitor behaviour
Support marketing and analytics services
You can control cookies through your browser settings. For full details, please refer to our Cookie Policy.
7. Data Retention
We only retain your personal data for as long as necessary to fulfil the purpose it was collected for, including legal, accounting or reporting requirements.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing
Request restriction of processing
Request transfer of your data
Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office
Website: https://ico.org.uk
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.